I got a support call from one of the user, she was running a Microsoft Window Vista (32 bits) OS, when she tried to print the invoice she got an error message: “Your print settings are damaged. Click help for instructions on how to fix this problem”. According to the Reckon’s FAQ ID Q12035, the […]

This user of mine was formerly using UBS accounting software. She just switched over to QuickBooks. She asked me how to start a new period in QuickBooks. In QuickBooks there is no "period". Unlike some accounting software that you have to do batch posting for your transactions, opening new period for your entries, set document […]

Once your account or name list such as customer or supplier name had a transaction, you will not be able to enter the opening balances from the account or any name list profile window. The only way to enter the opening balance is via a Make General Journal Entries or a transaction such as Invoice […]

I received a support call. This customer of mine is using QuickBooks Pro version 2005/06 and they are looking into condensing their past year QuickBooks data. QuickBooks does provide an Archive and Condense feature to condense your company file. After condensing your company file, the file size will become smaller and more efficient in entering transactions […]

During my demo, prospect likes to ask me, whether they can use QuickBooks to create quotation.  Of course, you can. You can make use of the QuickBooks Estimate feature to create your daily quotations. QuickBooks Estimate is a non-posting account. The estimates that you created will not be posted into your accounts. Those estimates do […]

One of my customers was asking me whether she can create a discount to a customer without associate it to a GST code of 7% GST. This is an accounting question, as an accountant you should know the answer. If not, best person to ask is IRAS, not me. Here, I will just simply highlight […]