If you accidentally file a GST return in QuickBooks Online (like clicking the “Mark as Filed” button unintentionally when the cycle isn’t yet due), there is no undo button. You’ll need to contact QuickBooks Support to reverse the filing after identity verification. You cannot fix it yourself; it’s part of the fraud and security control.

Posting is a fraud control feature in MoneyWorks to prevent editing once the account has finalised. You cannot modify the transaction once posted. However, you can use the Cancel Transaction feature (from the Command menu) to correct the error.

Software: MoneyWorks #accounting software You get an error message of “Only base currency accounts are allowed” when you tried to record a payment transaction from a bank account of a foreign currency such as US dollars to another bank account. Instead of using a payment transaction, you should consider using a Transfer Funds from the […]

Software: MoneyWorks #accounting software Error message: Server is busy Another user (username) is performing an exclusive database operation (Add Transaction). Click OK to retry once they have finished. An issue with the network between the client computer and the server may cause the MoneyWorks client not properly disconnect from the MoneyWorks Datacentre server; hence, cause […]

Software: MoneyWorks accounting software You can revert your document to the last saved version, or (if you have the Enable Rollback and Crash Recovery File Preference option set—page 188), restore it to a particular point in time since the last save. This is useful if you find you have made some catastrophic error, such as […]

Software: QuickBooks Canadian 2012 The error code C=224 occurs intermittently when opening a company file, running reports, backing up, verifying, or rebuilding a company file. Although, C=224 error is non-fatal, it is irritating. Here is a workaround solution from Intuit Canada: http://support.intuit.ca/quickbooks/en-ca/iq/Update-QuickBooks/Error-C-224-in-Company-file/SLN40033.html