Category Archives: Error

Only base currency accounts are allowed

Software: MoneyWorks #accounting software

You get an error message of “Only base currency accounts are allowed” when you tried to record a payment transaction from a bank account of a foreign currency such as US dollars to another bank account.

MoneyWorks

Instead of using a payment transaction, you should consider using a Transfer Funds from the Command menu. The Transfer Fund allows money transfer between the banks, be it base or foreign currency.

Use the Transfer Funds feature to transfer money between banks or from a bank to a petty cash account.

Server is busy

Software: MoneyWorks #accounting software

Error message:

Server is busy
Another user (username) is performing an exclusive database operation (Add Transaction). Click OK to retry once they have finished.

An issue with the network between the client computer and the server may cause the MoneyWorks client not properly disconnect from the MoneyWorks Datacentre server; hence, cause an error of “Server is busy” when try recording a transaction during the next connection.

You can resolve the issue by restarting the server which hosts the MoneyWorks company file (Note: before restarting the server, ensure all users have logged out of MoneyWorks). After reconnected to the Datacentre, check your company file to ensure previous transactions have properly recorded in the system.

 

MoneyWorks | Rollback

Software: MoneyWorks accounting software

You can revert your document to the last saved version, or (if you have the Enable Rollback and Crash Recovery File Preference option set—page 188), restore it to a particular point in time since the last save. This is useful if you find you have made some catastrophic error, such as posting heaps of incorrect transactions or inadvertently deleting all your customers.
— Page 22 of the MoneyWorks User Guide

 

You can rollback your transaction if you have not exited your MoneyWorks’ document (Company file which you are working on).

Assuming you had accidentally posted a transaction and you wanted to undo the posting, you may use the Rollback “Company Name” function from the File menu to rollback your last entry.

A Rollback Changes window will be popped up showing a list of transactions which you had recorded since the last save.

MoneyWorks - Rollback

To undo the last entry, Post Transactions, you simply click on the entry (this entry will not be highlighted) and click the Rollback button to rollback your transaction till before you posted the transaction (Note: those highlighted transactions are the transactions which you wanted to keep).