Tag Archives: QuickBooks Online Singapore

A little issue with the QBO template

Software: QBO (QuickBooks Online) Singapore

Some users have complained that the SGD Net amount in the invoice print out has somehow changed to a negative value instead of the positive value which suppose to be the same as the SubTotal.

QBO sales invoice issue

There is no workaround, but you may temporarily disable the GST Summary from the preferences while waiting for the technical team to resolve it.


How to set a custom transaction number in QBO Singapore?

Software: QBO (QuickBooks Online) Singapore

When switch from QuickBooks desktop to QuickBooks Online (QBO), you may prefer to keep the same invoice running number in the QBO as the QuickBooks desktop accounting software. QBO has locked the running number by default to prevent user from editing it, this measure is to prevent duplicate running number if user were to manually entering it.

To change the setting, you may go to the Sales Form Entry preferences and check the “Custom transaction numbers” checkbox.

QBO Singapore

Once the setting is saved, you will see an additional “Invoice no.” field appeared on the invoice transaction screen. You can amend the number. You can use Alphanumeric in the “Invoice no.” field but subjected to a maximum of 21 characters (I don’t think you will need 21 characters 🙂 )

accounting software demo

QuickBooks Online | Fraud Protection

Software: Intuit QuickBooks Online, Singapore

QuickBooks Online does not permanently “lock” up the transactions, it allows the authorized user to amend the transaction when a genuine mistake was made.

To prevent unauthorized modification, QuickBooks Online has a “Closing the Books” protection feature, which administrator can set a closing date and a password, to prevent unauthorized user from saving a transaction which was dated before the closing date.

You can find the “Closing the Books” feature under the sub-menu of the Company Preferences.

QuickBooks Online Singapore - Closing the Books

To prevent financial fraud, QuickBooks Online has a built in Audit Log, which tracks all the changes made in the transaction. Besides the new and edited transactions, QuickBooks Online does provide a log file which shows the user logged in and out from the system.

QuickBooks Online Singapore - Audit Log