Software: QuickBooks   Use a Custom Transaction Detail report to find out who recorded the transaction or which the transaction was last entered. This report provides the Administrator an overview of the users that entered the transactions or in some cases allows the user to continue recording data after a restore of data was done. […]

Why the Cost of Goods Sold account shows the foreign currency value instead of the home currency value?   Scenario: Home currency was in Singapore Dollar. 01 Dec 2010, invoiced your customer for item A at S$1,000.00.  05 Dec 2010, received Bill from your supplier for item A at US$550.00 The exchange rate for the […]

You have created more than four company files in QuickBooks, but there are only four company files links appeared on the ‘Previous opened company’ Window (page that you see when you launch QuickBooks without company file). What could be the possible issue? By default, QuickBooks set the number of previous company link to four company […]

When creating a journal involving Accounts Receivable (AR) and Accounts Payable account, or two Accounts Receivable accounts or two Accounts Payable accounts, a warning message “You cannot use more than one A/R or A/P account in the same transaction” will prompted on the screen and not allowing you to save the transaction. This is one […]

In some of the foreign currency transaction such as applying an adjustment amount (Credit Note) to a Bill, the Credit amount disappeared from the Credit Used column. Besides, the Pay Selected Bill button was grey off. Scenario: Software used: QuickBooks Enterprise 2009/10 Asia version Home Currency: USD Exchange Rate:  0.14972 Chinese Yuan Renminbi : US$1 […]

Some user who uses QuickBooks Asia version 2007/08 had this error ‘Tax account does not exist’. This error was caused by corruption in tax setting (G.S.T.). When you perform a Verify and Rebuild data, QuickBooks does not pick up this error; user has to manually edit the setting to correct this error. Before you edit […]