Lately, my customer, Mr. Andy Wilkinson, had done some “R&D” on QuickBooks template – He crashed it! He found a limitation in QuickBooks template. Thanks! Andy. I do not think many of you will get this error, however it is good to know this limitation. I did a test myself on the QuickBooks 2009/10 Asia […]

A QuickBooks user just changed to a new computer and her QuickBooks does not ‘Beep’ when recording a transaction. She was frustrated. She called me up, bring in her outsource I.T. person, and asked us WHY? Why? Why QuickBooks stop ‘Beeping’? First, you have to check whether you have accidentally disabled the ‘Beep when recording […]

There are few methods of creating opening balances for Accounts Receivable account. The methods are: Entering opening balances (lump sum) directly into the customer profile. Entering opening balances via General Journal entry. Entering opening balances via invoice. The first method, entering opening balances directly into the customer profile page, is good for user who needs […]

When you invoice your customer Freight Charges, you should create it as an Income type of account; it will show in your Sales by Customer report as an item sold to the customer. Although, some user may create Freight Charges as an expense account (usually for reimbursement of expenses incurred), it will still show in […]

It is normal sometime you need to refund customer for goods that rejected or an over charge on goods or services. In QuickBooks, how can you record a refund to customer? Example: You invoiced your customer on 10 July 2010 for a service of $749.00. Customer made a payment to you, full amount of $749.00, […]

This week I received few support calls on Discount Info button missing in both the Receive Payments and Pay Bills form in QuickBooks 2009/10 Asia edition. For QuickBooks user who uses version 6 or 8, they are use to a Discount Info button in either the Receive Payment or Pay Bills form. Discount Info feature […]